SWISS INTERNATIONAL ROOMS PROFESSIONAL DIPLOMA

(6 months on campus + 12 months in the industry)

Diploma Program Overview

This Diploma program is designed to equip students with the essential competencies and knowledge needed to excel in various roles within the Rooms Division department, adhering to the standards of a first-class hotel operation.

Graduates will be prepared to work independently in front-office or housekeeping operations and will possess the skills to advance to supervisory positions in a short timeframe. The curriculum is aligned with the Swiss Vocational Competency Framework, ensuring industry-relevant and high-quality training.

Upon completion, students will be well-equipped to enter the hospitality industry with the confidence and expertise to succeed in their careers.

Batch size limited to 20.

Program Objectives

Graduates of the Rooms Professional Diploma will demonstrate proficiency in the following activities and exhibit the following professional behaviors:

a) Guest Relations and Hospitality: As hosts, they will welcome guests in accordance with the establishment's guidelines, ensuring a positive and memorable customer experience.

b) Customer-Centric Approach: Through their interpersonal skills, they will create a welcoming atmosphere, prioritize guest well-being, identify specific needs, and take appropriate actions to ensure satisfaction.

c) Operational Excellence: They will understand the importance of cleanliness, maintenance, laundry operations, and organizational tasks, including logistics for all back-of-house activities.

d) Technical Proficiency: They will effectively use property management systems to handle reservations, check-ins, check-outs, billing, and revenue collection.

e) Hygiene, Safety, and Sustainability: They will adhere to hygiene and occupational safety standards, maintain the condition of premises and equipment, and promote the economical use of energy and resources.

Graduates will be well-prepared to deliver exceptional service, manage operational tasks efficiently, and contribute to the success of a first-class hotel environment.

CERTIFICATES

Participants will earn 3-levels of certification over the 18-months duration of this programme leading to Swiss International Rooms Professional Diploma.

Foundation – In this first certificate, students will acquire the basic skills required to be operational in a restaurant. The skills learned will be reinforced and applied during the On-the-Job experience. 

Intermediate – After having acquired the skills to operate independently in a restaurant, students will acquire the competencies to work in different restaurant settings. The skills learned will be reinforced and applied during the On-the-Job experience. 

Advanced – Following 1-year of studies or combined with previous professional experience, students will focus on restaurant management skills. To complete the program, the skills learned will be reinforced and applied during the On-the-Job experience. 

    • Batch Date - June, 2025

    • Application Deadline - 30th April, 2025.

  • This curriculum ensures graduates are well-equipped in every aspect of Rooms Division operations, from foundational knowledge to advanced management and communication skills.

    Foundation

    • On-the-Job Rooms I

    • Introduction to Front-Office

    • Housekeeping Operations I

    • Laundry Operations

    • Hygiene & Occupational Health Practices

    • Introduction to Hospitality Operations

    • Verbal & Non-Verbal Communication

    • Mathematics Fundamentals

    • Mathematics Fundamentals

    • English Essentials

    Intermediate

    • On-the-Job Rooms II

    • Front-Office Operations I

    • Housekeeping Operations II

    • Customer Service Excellence

    • Goods Management & Environmental Policies

    • Introduction to Office Tools

    • Rooms Division Operations

    • Applied English

    Advanced

    • On-the-Job Rooms III

    • Front-Office Operations II

    • Introduction to Rooms Sales & Marketing

    • People Training & Development

    • Purchasing & Inventory Systems

    • Rooms Administration Principles

    • Cultural Awareness

    • MICE & Events Organization

    • Business English

  • Vocational Education and Training by École hôtelière de Lausanne follows EHL's philosophy of balancing theory and application.

    Ecole hôtelière de Lausanne (EHL)

    Ecole hôtelière de Lausanne (EHL) is an ambassador for traditional Swiss hospitality and has been a pioneer in hospitality education since 1893 with over 25,000 alumni worldwide and over 120 nationalities. The university of applied sciences is ranked number 1 by QS World University Rankings by subject and CEOWorld Magazine, and its gastronomic restaurant is the world’s only educational establishment to hold a Michelin Star for a third consecutive year.

    EHL Education Group is the world’s leading source of hospitality education, advisory services and innovation resources for businesses and learning centers. Their purpose is to augment the level of excellence, in their students and the industry, by enriching traditional hospitality education and business models with the values of tomorrow.

    Join us and embark on a transformative journey in hospitality, where your passion meets global standards of excellence.

    • 6 months hands-on course at AIMSENRICH, Bangalore +

    • 12 months training in the industry.

    • Three International certificates – Foundation, Intermediate and Advanced leading to VET by EHL Swiss Professional Hospitality Diploma.

    • Most advanced Swiss curriculum – respected and demanded by the Industry.

    • Online access to the world-class global LMS developed by EHL.

    • Stand ahead of your peers with industry experience and being job ready.

    • Most experienced Industry practitioners as Faculty Members.

    • Training IN and BY the best in Hospitality Industry.

    • Part of the prestigious VET by EHL Global Alumni Network.

    • Option to enroll and pursue UGC recognized degree.

    • Placement with best in India and abroad.

    • 100% assured placement after 18 months.

    • Ecole hôtelière de Lausanne (EHL) has been a pioneer in hospitality education for over 127 years and ranked no.1 since years.

    • Confederation of Indian Industry – CII brings legacy of around 126 years, shaping India’s development journey by closely working with Government on policies.

  • Graduates of the Rooms Professional Diploma will be proficient in the following activities and will be distinguished by the following behaviours:

    • As hosts, they welcome guests according to an establishment's guidelines and ensure that a positive customer experience is delivered.

    • Through their personality, they create a pleasant atmosphere and ensure the well-being of their customers. They identify the specific needs of their guests and take appropriate measures to satisfy them.

    • They are aware of the importance of cleanliness, maintenance and laundry work as well as organizational tasks, including logistics for all back-of the-house activities.

    • They can effectively use a property management system. They can make reservations, perform check-ins and check-outs, manage bills and collect revenue.

    • They have mastered the principles of hygiene and occupational safety. They ensure that the value of premises, installations and appliances is preserved, and that energy and equipment are used economically.

  • The applicant must:

    • Successfully completed 12th Standard.

    • Have Good communication skills in English language.

    • Ensure you meet the eligibility requirements as listed in this page.

    • Submit the completed the application form before the deadline.

    • Attend the selection process.

    • Pay the fee once you receive an offer after selection process.

    • Accommodation options are available in our own facility.

    • Personal expenses and travel.

    • Accommodation.

    • Local transport.

This programme is offered by AIMSENRICH Global Education Private Limited (AGEPL), Bangalore, India in association with CII Institute of Hospitality & VET by EHL, Switzerland. Admission into the programme, programme content & design, and awarding the final qualification is at a complete discretion of the respective institution.

Please verify all the information at the time of admission, information on this page might not be up-to-date.